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Fair Go Casino VIP Program: What VIP Players Receive
The Fair Go Casino VIP Program is built around personal account support, extra cashback and more flexible withdrawals. VIP status is awarded by a VIP host based on consistent play, so there is no public sign-up form to complete.
Fair Go Casino operates under a Curaçao licence issued to its parent company, Deckmedia N.V. All transactions are protected by 128-bit SSL encryption.
How VIP status works at Fair Go Casino
VIP status at Fair Go Casino is awarded manually by VIP hosts. The stated basis is consistent play, with the decision handled directly by the host rather than through an automatic points threshold. In practical terms, you keep playing through your account and may be contacted when a host considers you suitable for VIP treatment.
That makes the programme a relationship-based arrangement. Your VIP host becomes the main contact for personal offers, account questions and discussions about higher withdrawal limits. Fair Go Online uses AUD accounts, so your balances and transactions are shown in Australian dollars.
- VIP status is awarded manually by a VIP host.
- Consistent play is the basis for VIP consideration.
- A dedicated VIP host is included once status is awarded.
- Personal VIP offers are sent to the account inbox on Thursdays.
- Higher withdrawal limits may be discussed with the VIP host.
VIP status is not an automatic points tier
Comp points are earned separately at 1 point per AU$10 wagered. They can be exchanged through Fair eXchange, while VIP status is handled manually by a VIP host.
VIP cashback and how to claim it
One of the clearest VIP benefits is cashback of up to 40% on busted deposits. Standard cashback is 25%, while weekend cashback reaches 30% on qualifying busted deposits made on Saturday or Sunday. VIP players may receive the higher rate of up to 40%.
Cashback applies to busted deposits of at least AU$10 made without a deposit bonus. Your account balance must be under AU$1 when you claim it. Cashback carries 20x wagering and has no maximum cashout limit.
| Item | VIP term |
|---|---|
| Cashback rate | Up to 40% |
| Qualifying deposit | Busted deposit of at least AU$10 made without a deposit bonus |
| Balance to claim | Under AU$1 |
| Wagering | 20x cashback |
| Maximum cashout | No maximum cashout |
Check your balance
Make sure the account balance is under AU$1 before trying to claim cashback.
Contact support
Ask 24/7 Live Chat support to apply the cashback, or type “cashback” in Live Chat.
Complete the wagering
Play through the cashback at 20x before requesting a withdrawal.
Cashback can be played on pokies, Keno and European Slot Poker. It is separate from other bonus balances, so check which balance you are using before placing bets. Honestly, this is the part most people skip: the qualifying deposit must be made without a deposit bonus.
VIP withdrawals: higher limits and priority processing
VIP customers receive priority withdrawals and may discuss higher withdrawal limits with their VIP host. Standard limits still provide a useful reference: the minimum withdrawal is AU$100, the maximum per transaction is AU$2,500, and the standard weekly limit is AU$7,500.
The standard monthly withdrawal limit is AU$30,000. Bitcoin and eZeeWallet each have a AU$5,000 weekly sub-limit. VIP customers may have higher limits available, but the exact arrangement is discussed with the host.
| Detail | Standard amount or timing |
|---|---|
| Minimum withdrawal | AU$100 |
| Maximum per transaction | AU$2,500 |
| Standard weekly limit | AU$7,500 |
| Standard monthly limit | AU$30,000 |
| Bitcoin weekly sub-limit | AU$5,000 |
| eZeeWallet weekly sub-limit | AU$5,000 |
Withdrawals are available through Bitcoin, eZeeWallet and Wire Transfer using JET Bank Transfer. Bitcoin and eZeeWallet withdrawals are free. Wire Transfer withdrawals carry a AU$50 fee and can take up to 15 business days in total.
Before a first withdrawal, you need to complete KYC with a government-issued photo ID and proof of residency, such as a recent utility bill. A credit card front and back may also be requested depending on the deposit method. Verification can take from 10 minutes to 5 business days.
Ask your host about the limit before requesting a large payout
VIP customers can discuss higher withdrawal limits with their host. It is sensible to confirm the applicable limit first, then choose a withdrawal method and amount.
Your dedicated VIP host and personal offers
A dedicated VIP host is one of the more practical programme benefits. The host is your direct contact for VIP-related questions, personal offers and withdrawal discussions. Personal VIP Thursday offers are delivered to your account inbox each Thursday.
The offer itself is personal, so the amount and terms can depend on what appears in your account inbox. Check the details before activating anything, especially the wagering requirement, maximum bet and any game restrictions shown with the offer.
- Check your account inbox on Thursday for the personal VIP offer.
- Confirm the activation steps before making a deposit or starting play.
- Read the wagering and maximum-bet terms attached to that offer.
- Ask your VIP host about withdrawal limits or account questions.
- Keep account verification details ready before making a first withdrawal.
The wider casino account also includes 24/7 English Live Chat, plus email and telephone support. VIP status adds a dedicated host, while Live Chat remains useful for quick account and cashback requests.
Comp points and VIP play value
Comp points are earned on every spin at a rate of 1 point for each AU$10 wagered. Once you have 100 points, you can exchange them for AU$1 cash through the Fair eXchange menu. Points can also be converted into free spins.
There is also a double-comp-points promotion on Cash Bandits 2. Comp points are separate from VIP status, but they give regular players another way to get value from eligible play. Each game displays its own RTP figure on the game screen, so you can check that information before playing.
| Activity | Value |
|---|---|
| Wagering | 1 point per AU$10 wagered |
| Cash exchange | 100 points = AU$1 cash |
| Other exchange | Convert points to free spins via Fair eXchange |
| Special promotion | Double comp points on Cash Bandits 2 |
The library contains 280+ titles from Real Time Gaming and Spinlogic Gaming. It includes video pokies, classic three-reel pokies, progressive jackpot pokies, software-driven table games, video poker, scratch cards, Keno and bingo. All games run in a browser on iOS and Android, with no app download required.
For VIP players who enjoy trying games before committing funds, demo mode lets you open games instantly in the browser. New pokies are released two to three times per month, giving regular players fresh titles to explore.
Important account rules for VIP players
VIP benefits do not remove the core account rules. Only one account is permitted per player, IP address and household. Accounts are denominated in AUD, and the minimum age to play is 18.
Each deposit must be wagered at least once before a withdrawal is permitted, whether or not a bonus was used. A withdrawal request also requires account verification before submission. If a withdrawal is still pending, it can be reversed while the status continues to show “pending withdrawal”.
- Use one account only for your player, IP address and household.
- Complete KYC before submitting your first withdrawal.
- Wager each deposit at least once before requesting a payout.
- Check the withdrawal method, fee and limit before confirming.
- Keep an eye on the account inbox for personal Thursday offers.
VIP benefits still involve real-money play
Cashback, personal offers and comp points are promotional features, not a promise of profit. Set a budget that suits you and treat casino play as entertainment.
Is the Fair Go Casino VIP Program useful for regular players?
The programme is most relevant if you play consistently and value direct account support. The combination of a dedicated host, personal Thursday offers, cashback of up to 40%, priority withdrawals and possible higher limits gives regular players several benefits to discuss.
The practical value depends on how often you play, which games you use and whether you meet the cashback conditions. A player who mainly wants occasional sessions may find the manual VIP structure less important, while a regular player may appreciate having one contact for offers and payout questions.
If you are considering VIP play, keep the numbers in front of you: cashback has 20x wagering, standard withdrawals have a AU$7,500 weekly limit and a AU$30,000 monthly limit, and KYC is required before a first withdrawal. That gives you a clear way to judge the benefits against your own budget and playing habits.
FAQ
VIP Program questions
How do I become a Fair Go Casino VIP?
VIP status is awarded manually by VIP hosts based on consistent play. There is no automatic public tier described for joining the programme.
What cashback can VIP players receive?
VIP players can receive cashback of up to 40% on qualifying busted deposits. The deposit must be at least AU$10, made without a deposit bonus, and your account balance must be under AU$1 when you claim.
How do I claim VIP cashback?
Contact 24/7 Live Chat support and request cashback, or type “cashback” in Live Chat. Cashback has 20x wagering and no maximum cashout limit.
Does the VIP programme include a personal contact?
Yes. VIP benefits include a dedicated VIP host who can discuss personal offers, account questions and higher withdrawal limits.
When are VIP offers sent?
Personal VIP Thursday offers are delivered to your account inbox each Thursday.
Can VIP players withdraw more than the standard limits?
Higher withdrawal limits are available for VIP customers to discuss with their VIP host. Standard accounts have a AU$7,500 weekly limit and a AU$30,000 monthly limit.
What are the standard withdrawal limits?
The minimum withdrawal is AU$100, the maximum per transaction is AU$2,500, the standard weekly limit is AU$7,500 and the standard monthly limit is AU$30,000.
Do VIP players earn comp points?
Comp points are earned at 1 point per AU$10 wagered. Every 100 points can be exchanged for AU$1 cash through Fair eXchange, or points can be converted into free spins.