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Fair Go Casino Loyalty Program: Points, Rewards and Fair eXchange
The Fair Go Casino Loyalty Program gives you a simple way to turn regular play into rewards. You earn comp points as you wager, then exchange them for cash or selected extras through Fair eXchange. Here’s how the system works for Australian players using an AUD account.
Fair Go Casino operates under a Curaçao licence issued to its parent company, Deckmedia N.V. All transactions are protected by 128-bit SSL encryption.
How the loyalty points system works
Fair Go Casino awards 1 comp point for every AU$10 wagered. The calculation is based on your wager amount, so a AU$10 wager earns 1 point, while AU$100 in wagers earns 10 points. Points build in your account as you play and can later be used through the Fair eXchange menu.
The easiest way to think about it is as a running rewards balance. If you wager AU$500 over time, that works out to 50 comp points. You do not need to work out the conversion after every spin; the useful figure to remember is the AU$10-to-1-point rate.
| Total wagered | Points earned | Cash value when exchanged |
|---|---|---|
| AU$10 | 1 point | AU$0.01 |
| AU$100 | 10 points | AU$0.10 |
| AU$500 | 50 points | AU$0.50 |
| AU$1,000 | 100 points | AU$1 |
The useful conversion to remember
It takes 100 comp points to make AU$1 in cash through Fair eXchange. That means the points are best viewed as an extra reward for play, not a substitute for setting a gambling budget.
Fair eXchange: turn points into cash or game rewards
Fair eXchange is where you use the comp points you have collected. You can convert 100 points into AU$1 cash, or exchange points for free spins. The menu gives you the choice between a direct cash reward and a game-based reward, depending on what suits you at the time.
Sign in to your account
Log in with your username, which is your email address, and your password. Complete the two-factor prompt if it appears.
Open Fair eXchange
Go to the Fair eXchange menu in your account area to view the available point balance and redemption options.
Choose the reward
Select either the cash conversion or an available free spins reward. Cash uses the 100-points-for-AU$1 conversion.
Confirm the exchange
Check the number of points being used and confirm your selection. Keep your remaining points in the account for a later exchange if you prefer.
For example, a balance of 250 points can provide AU$2 in cash if you exchange 200 points, leaving 50 points in the account. The same points can also be directed towards free spins where an eligible option is available. The exact reward choice shown in Fair eXchange is the one to use when you are ready to redeem.
Points are earned through wagering
At the stated rate, AU$10 in wagers earns 1 point. Keep your play within an amount you are comfortable losing, because loyalty rewards do not remove the normal financial risk of casino play.
Which games can contribute to your rewards balance
Fair Go Casino has more than 280 titles, with games from Real Time Gaming and Spinlogic Gaming. The range includes video pokies, classic three-reel pokies, progressive jackpot pokies, table games, video poker, scratch cards, Keno and bingo. New pokies are added two to three times per month.
Each game displays its own RTP figure on the game screen, and every title can be played in demo mode in your browser without a download. That can be handy when you want to understand a game’s layout before deciding whether to play for real.
- Pokies, including the exclusive Kev's Bush Bonanza
- Software-driven table games such as blackjack, roulette, baccarat and craps
- Video poker, including Jacks or Better and All-American Poker
- Specialty games such as scratch cards, Keno and bingo
The loyalty rate is expressed as 1 point per AU$10 wagered. Separately, bonus terms can affect how wagering counts towards a promotion. For example, slots contribute 100% towards wagering requirements, while blackjack and video poker contribute 0% for the bonus rules supplied by the casino. That is a bonus condition, not a different comp-point rate.
Kev's Bush Bonanza is the standout exclusive title. It has 50 paylines, a Fortune Link Feature, a Super Grand Jackpot and a 50,000× top award. If you enjoy pokies, the exclusive game and the wider catalogue give you several ways to collect points while exploring the lobby.
Other ways loyalty players can receive extra value
Comp points are the regular loyalty mechanic, but Fair Go Casino also runs other promotions and player activities. The Bubbling Pot of Fortune tournament has a AU$25,000 prize pool, uses Bubble Bubble 3 for its leaderboard and has no entry fee. Players who enter receive 70 free credits.
Lobby Jackpots are another optional feature. They cost AU$0.01 per spin when you opt in. The casino also publishes Fair Go X magazine every three months with exclusive bonuses and promotions, while Koala's Diary adds a new entry every Tuesday with exclusive freebies and free spins.
You may also see the term Free Spins when looking at available rewards and promotions. These are separate from the standard point conversion, so check the particular offer before using points or accepting a promotion.
The term VIP Program also appears in the wider rewards setup. VIP status is awarded manually by VIP hosts to exceptional players based on consistent play. VIP benefits can include cashback of up to 40%, priority withdrawals, a dedicated VIP host, higher withdrawal limits and personal Thursday bonus offers. These benefits are separate from the standard comp-point exchange.
Loyalty rewards come in different forms
Comp points are earned at a set rate. Tournament credits, magazine promotions, diary offers and manually awarded VIP benefits follow their own promotion terms, so treat each one as a separate reward.
Using the loyalty programme with an AUD account
Fair Go Casino accounts use Australian dollars, so your cash redemption is shown in AUD. The platform runs in a browser on iOS and Android, with no app download required. Google Chrome is recommended for the best performance.
You can use the account on mobile as well as desktop. After logging in, the account tools are available through the casino interface, and the games run directly in the browser. Support is available in English through Live Chat, email and telephone, with Live Chat operating 24/7.
- Use one account only; the one-account rule applies to the player, IP address and household.
- Keep the account in AUD so rewards and balances are easy to follow.
- Open Fair eXchange when you want to review or use your points.
- Remember that 100 points convert to AU$1 in cash.
- Check the terms of any separate promotion before accepting it.
- Treat points as an extra benefit, not a reason to increase your spending.
Fair Go Online gives Australian players a points-based way to receive something back from regular play. The system is straightforward: wager in AUD, collect 1 point per AU$10, then use Fair eXchange for cash or available free spins. If you prefer a clear rewards calculation rather than a complicated tier table, that simple structure is the main appeal.
FAQ
Loyalty Program questions
How many comp points do I earn at Fair Go Casino?
You earn 1 comp point for every AU$10 wagered. For example, AU$1,000 in wagers earns 100 points.
How much are 100 comp points worth?
100 comp points can be exchanged for AU$1 in cash through the Fair eXchange menu.
Can I exchange comp points for something other than cash?
Yes. Comp points can also be converted into free spins through Fair eXchange when an eligible option is available.
Where do I redeem Fair Go Casino loyalty points?
Use the Fair eXchange menu in your account to view the balance and choose a cash or free spins redemption.
Does Fair Go Casino use Australian dollars?
Yes. Accounts are denominated in AUD, so your balance and cash rewards use Australian dollars.
What games are available for earning comp points?
The casino has more than 280 titles across pokies, table games, video poker and specialty games. The stated comp-point rate is 1 point per AU$10 wagered.
Does Fair Go Casino have tournaments?
Yes. The Bubbling Pot of Fortune tournament uses Bubble Bubble 3, has a AU$25,000 prize pool, no entry fee and awards 70 free credits for entering.
How can I get help with my loyalty account?
English-language support is available through 24/7 Live Chat, email and telephone.