Welcome Bonus
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- Wagering
- 30× deposit + bonus
- Max bet (bonus active)
- AU$10
- Min deposit per step
- AU$20
- Max cashout
- No limit on deposit bonus
Fair Go Casino Login: Access Your Account
The Fair Go Casino login process is straightforward: enter your email and password, then complete any two-factor prompt shown on screen. Here’s what to do if you forget your password, need to update account details or want to check your transactions.
Fair Go Casino operates under a Curaçao licence issued to its parent company, Deckmedia N.V. All transactions are protected by 128-bit SSL encryption.
How to log in to Fair Go Casino
To access your account, use the Log In button at the top-right of the Fair Go Casino homepage. Your username is your registered email address. Enter that email and your password, then follow the security prompt if two-factor authentication is requested.
Open the login screen
Select “Log In” at the top-right of the homepage.
Enter your details
Type the email address linked to your account and your password.
Complete the security check
Respond to any two-factor authentication prompt shown during sign-in.
Reach your account
Once accepted, you can enter the lobby and use the account area.
A two-factor prompt adds an extra step at login, so keep access to the relevant verification method when signing in. If the details do not work, check that the email address is entered exactly as registered and that your password has no accidental spaces.
Use your email as the username
Fair Go Casino uses your registered email address as the login username. That is the detail to enter in the username field.
What to do if you forget your password
The login screen includes a forgotten-password link. Select it and follow the instructions. Fair Go Casino sends a password-reset email to the address connected to your account.
Choose the reset option
Select the forgotten-password link on the login screen.
Check your inbox
Look for the password-reset email sent to your registered email address.
Follow the email instructions
Use the reset instructions to set a new password.
Return to login
Go back to the login screen and enter your email with the new password.
If the message is not immediately visible, check your spam or junk folder before requesting another reset email. It also helps to confirm that you are checking the same address used for the account.
After changing the password, enter the new one rather than an older saved version in your browser or password manager. You may also need to complete the two-factor prompt again before reaching the lobby.
Account access rules you should know
Fair Go Casino allows one active account per player. The same one-account rule applies across the user, IP address and household. Additional accounts are deactivated, so using one set of login details consistently is important.
| Item | Rule |
|---|---|
| Login username | Registered email address |
| Security | Two-factor authentication prompt may appear |
| Accounts | One account per user, IP address and household |
| Account currency | AUD |
| Support language | English |
The AUD account currency means balances and transactions are displayed in Australian dollars. This is handy when checking your balance or reviewing transaction history, as you do not need to convert the account figures to understand them.
Avoid creating a second account
If you cannot access the original account, use the password-reset option or contact support instead of opening another account.
Fair Go Casino accounts are for players aged 18 and over. Registration requires your name, email, date of birth, mobile number and a password, followed by email confirmation. Select AUD during sign-up so the account is set up in Australian dollars from the start.
What you can manage after signing in
Once logged in, the account area gives you access to your transaction history through My Account. This lets you check past account activity from one place.
- Review transaction history in My Account.
- Check account activity after making a deposit or using a promotion.
- Access the lobby after completing the login and security steps.
- Open the Bonuses area to view available offers.
- Use the account inbox for personal promotional messages where applicable.
If you are signing in to use a bonus, activate it before playing the deposit connected with that offer. For example, the WELCOME Promo Code applies to the five-step welcome package, and the code needs to be entered in the bonus section before the first deposit.
Keep in mind that a withdrawal cannot be claimed while a withdrawal is pending. Each deposit must also be wagered at least once before withdrawal is permitted, whether or not a bonus was taken. Those rules relate to account activity rather than the login itself, but they are useful to remember when checking your balance after signing in.
Before submitting a first withdrawal request, the account must be verified. This involves a government-issued photo ID and recent proof of residency, such as a utility bill. Depending on the deposit method used, the front and back of a credit card may also be requested.
Changing your email address after login
You can request an email-address change through 24/7 Live Chat. Two conditions apply: there must be no withdrawable balance on the account, and the new email address must not already be registered.
Open Live Chat
Start a conversation with the English-language support team.
Request the change
Tell support that you want to update the email address on the account.
Provide the new address
Give the email address you want to use, provided it is not already registered.
Check the account conditions
The account must not have a withdrawable balance when the change is requested.
Changing the email address can affect future login attempts because the email is also your username. Once the change has been completed, use the new address when signing in.
Login help from Fair Go Casino support
Fair Go Casino provides support through Live Chat, email and telephone. Live Chat is available 24/7 in English, making it the most direct option when you are stuck at the login screen or need help with an account detail.
- Have your registered email address ready.
- Explain whether the issue concerns your password, email address or two-factor prompt.
- Do not open a second account while access is being sorted out.
- Use the forgotten-password link first if you simply cannot remember the password.
- Check your inbox and junk folder for reset instructions.
For account security, keep your password private and complete two-factor checks only when you are logging in yourself. A calm, step-by-step approach usually sorts out the common access issues quickly.
FAQ
Login questions
What do I use as my Fair Go Casino username?
Your username is the email address registered to your Fair Go Casino account.
Where do I find the Fair Go Casino login button?
Select the “Log In” button at the top-right of the homepage.
Does Fair Go Casino use two-factor authentication?
Yes. A two-factor authentication prompt may appear during login, and you need to complete it to reach the lobby.
How can I reset my Fair Go Casino password?
Select the forgotten-password link on the login screen. A password-reset email will be sent to your registered email address.
Can I have more than one Fair Go Casino account?
No. One account per player, IP address and household is permitted. Additional accounts are deactivated.
Can I change the email address used for login?
You can request an email change through 24/7 Live Chat. There must be no withdrawable balance, and the new address must not already be registered.
Where can I check my Fair Go Casino transactions?
Your transaction history is available in the My Account section after you sign in.
What currency does the account use?
Fair Go Casino accounts use AUD, or Australian dollars.