Cookies Policy | Fair Go Casino

What are cookies?

Cookies are small text files or similar data files that may be stored on your computer, tablet, mobile phone or another device when you visit a website. They allow a website to recognise a device, remember selected information and support certain functions during a browsing session or on later visits. Cookies do not usually contain information that directly identifies you by name. However, information collected through cookies may be linked with other information held about your account, device or use of the website.

The term cookies may also include related technologies, such as web beacons, pixels, tags, software development kits and local storage. These technologies can perform similar functions, including remembering preferences, measuring website activity, detecting unusual behaviour and helping deliver relevant content. In this policy, we use the word cookies to refer to cookies and similar technologies unless a distinction is required.

How long cookies remain on your device

Some cookies are session cookies. They are used while your browser is open and are normally deleted when you close it. Other cookies are persistent cookies. They remain on your device for a set period or until you delete them. The length of time may depend on the purpose of the cookie, your browser settings and the service that places it.

How Fair Go Casino uses cookies

Fair Go Casino may use cookies for a range of operational, security and improvement purposes. The cookies used on the website may change over time as features, services, technology and legal requirements develop. Some cookies may be placed by Fair Go Casino, while other cookies may be placed by service providers that support the website or provide services on our behalf.

Essential operation: to allow core parts of the website to function, including page navigation, account access, session management and the delivery of requested services.
Security and fraud prevention: to help identify suspicious activity, protect accounts, maintain website security and support measures designed to prevent unauthorised access or misuse.
Account and preference functions: to remember choices such as language, region, display settings or other preferences so you do not need to enter them repeatedly.
Performance and analytics: to understand how visitors use the website, identify technical problems, measure performance and improve the design, content and usability of the service.
Communications and marketing: where permitted and where relevant consent or another lawful basis applies, to help measure campaigns, manage advertising activity or show information that may be more relevant to your interests.
Responsible gambling support: to support features or messages intended to promote safer gambling, account controls, information about gambling risks or access to assistance.
Compliance and record keeping: to help maintain appropriate technical records, apply website rules and meet applicable legal, regulatory or operational requirements.

Essential cookies are generally necessary for the website or a requested service to operate. If you block or remove these cookies, some parts of the website may not work correctly. Non-essential cookies may be used only where permitted by applicable law and according to the choices available through the website or your browser.

Cookie categories and third-party services

Essential cookies

Essential cookies support basic website functions and security. They may help maintain an active session, remember a login state where applicable, route requests, protect forms and identify whether a request is genuine. These cookies are not normally used to build a marketing profile. Because they are needed for core operation, they may not be removable through a standard cookie preference tool, although you can usually block them through your browser.

Preference and functionality cookies

These cookies remember choices you make while using the website. They may improve your experience by retaining settings and reducing the need to repeat information. If you decline these cookies, the website may still be available, but certain preferences may not be retained between visits.

Analytics and performance cookies

Analytics cookies provide information about website traffic and use, such as which pages are viewed, how visitors move through the website and whether certain pages or functions experience errors. We may use this information in aggregated or otherwise protected form to assess performance and make improvements. Analytics information is not intended to reveal more personal information than is reasonably needed for these purposes.

Marketing and advertising cookies

Where used, marketing cookies may help measure the effectiveness of advertising or present content based on browsing activity. They may be supplied by Fair Go Casino or by third-party providers working with us. Marketing cookies are subject to applicable consent requirements and available controls. We do not use cookies to remove your responsibility to gamble within your means, and advertising or promotional content should not be treated as encouragement to gamble beyond your personal limits.

Third-party cookies

Some website functions may be supported by third parties, such as security, analytics, payment, identity, hosting, communications or embedded content providers. Those providers may use their own cookies or similar technologies. Their use of information may be governed by their own privacy notices and terms. We recommend reviewing the relevant third-party information where you interact with an external service. Fair Go Casino does not control every cookie that may be placed by an independent third party.

Your choices and managing cookies

When you first visit the website, you may be shown a cookie notice or preference tool. Where required, this tool allows you to accept, refuse or adjust certain categories of non-essential cookies. Your choices may be stored in a cookie so that the preference tool does not appear every time you visit. If you clear your cookies, change devices or use a different browser, you may need to make your choices again.

You can also manage cookies through your browser settings. Most browsers allow you to view, delete, block or restrict cookies. Browser controls vary, so you should check the help or settings area of your browser for instructions. You may also be able to configure your device to notify you before a cookie is stored. Blocking cookies may affect website functionality, prevent account features from working properly or require you to enter information again.

Open your browser or device settings.
Find the privacy, security or site-data controls.
Review the cookies stored by websites and choose whether to delete, block or allow them.
If available, return to the Fair Go Casino cookie preference tool to review non-essential choices.

Cookie settings do not necessarily delete information that has already been collected or held in an account record. To understand how personal information is collected, used, stored or disclosed, please read our Privacy Policy. You may have additional rights under applicable Australian privacy law, subject to relevant exceptions and verification requirements.

Updates to this policy

We may update this Cookies Policy when our website, services, technologies or legal obligations change. The updated version will be made available on this page and may include a revised date or other notice. You should review this policy from time to time so you remain aware of how cookies are used and which choices may be available. Continued use of the website after an update may be subject to the revised policy, to the extent permitted by law.

Questions and concerns

If you have a question about this Cookies Policy or the way cookies are used on the website, please use the contact or support options made available through Fair Go Casino. Do not include sensitive account or payment information unless it is specifically requested through a secure support process. We may need to verify your identity before responding to a request involving account information or privacy rights.